I’ve been waiting to write up a review on www.zoho.com until the short-term honeymoon was over. After all, a free online solution to every business’s CRM, database, project management, wiki creator, web conferencing and presentation, calendar, polling, and every other imaginable need in one place seems too good to be true.

But, it’s true!

I originally came across zoho.com in my weekly quest to find a decent CRM tool to manage my sales pipeline, monthly customer reminders, and track leads. Finding Zoho CRM was like finding a $100 bill in an old pair of pants. I was using Google for CRM (Etelos), another stand alone online CRM tool built on the iGoogle.com platform. While Etelos was free as well, they have problems with the new iGoogle platform and they are not owned by Google (at least not now anyways) so displaying your widgets on your iGoogle.com page is hit and miss. They seem to have server issues or too much code; your information is not readily available sometimes during the day. Etelos integrates with Google’s calendaring, tasks, gmail, and other features, but then again you can do this without Etelos as well.

In came zoho.com.

I can’t say enough about the ease of use, functionality, and scalability of this great online service. Every week, they are adding more instructional videos, testing new things, and rolling out new services.

Today I checked the site as I’m writing this post and notice they have zoho on Facebook, zoho documents on your iPhone, a zoho widget you can place on your desktop, a Microsoft Outlook plugin, a website monitoring service, and a D&B reporting service in beta. If you have a small business or a home office business like mine where you are sharing data, sales leads, or employees outside of your four walls, zoho.com can solve a lot of problems.

I’m happy to see they are testing a new “dashboard” for all their services. This will help me consolidate all the different products that I’m using into one screen. Currently, you have to login to each of their services separately (which I hate to even complain about).